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KUDOS to Yamaha

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  • KUDOS to Yamaha

    I must give a two thumbs up to Yamaha!!!

    I had a problem with a PCY135 cymbal on my TD-11 system. It was still under warranty by one week. I sent them an email explaining the situation. Much to my surprise, ten days later a complete new PCY135 in the original package with cable and connecting hardware arrived in the mail. Now that's customer support. Thank you Yamaha....

  • #2
    Similar experience for me. Very pleased with their customer service.


    • #3
      Superb service!


      • #4
        Great service, you must be very pleased...and relieved lol


        • #5
          And even better on a Roland Forum, awesome!

          K ;-)
          My bands: Alter Ego, Arcanum
          E Kit = Roland TDW-20s kit // Roland SPD-S// Pearl Demon Drives//
          A Kit = Tama Swingstar 5 pc (1981) w/roto toms (orig owner!) //Zildjians
          A Kit = Natal 6 pc with Paiste 2000 & Zildjian/MidiKNights/DrumSplitters


          • #6
            Says a lot for Yamaha, as this is not the first time I, myself, have heard something like this about this company.