all i wanted was a new power supply for my hd-1. its a 2 part power supply. just had a gut feeling i would have problems so i asked the girl at least twice last week on the phone if i order one does it come with both parts.she repeated yes... i asked the question are you sure and i get another yes! it even says on my invoice i got today -AC POWER CORD SET! guess what came in the mail today. just the cord part
. after getting through to roland and being on the phone all day im convinced they have no clue over there. the one girl finally understood i needed the whole power supply (30$ extra) and now i find out its backordered for 3 weeks
last straw I insisted to talk to a supervisor and they connected me to a bob wood. of course SURPRISE!! ! he-s busy and had to leave a message. 4 hours later still no return call. all this for a power cord made in china. guess im off to best buy.!!!!.



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