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BBE Customer Support

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  • #1

    BBE Customer Support

    Just thought I'd pass on my experience from today... As related on another topic, I recently bought a used BBE 262 Sonic Maximizer off eBay really cheap. When I got it, it had a different power supply (wall-wart type) than stock. I e-mailed Memo Romero, who is the service manager for BBE, with the specs on this power supply to ask if it would be safe to use.

    I just got an e-mail back from him requesting my address so he could send me a free new power supply. After I told him I'd bought it second-hand!

    This is some serious kick-ass customer support, folks. This is a good company, and their product is really, really, really good. I wholeheartedly recommend them.
    www.bbesound.com

    -Danny
    -Danny

    Build a man a fire, and he'll be warm for a day. Set a man on fire, and he'll be warm for the rest of his life.
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    • #2
      Maybe somebody from BBE has been on this forum and wanted even more positive thoughts about BBE

      BBE seems a nice company to me

      ------------------
      http://mpcman.flappie.nl
      Music was my first love...

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        • #3
          Originally posted by MPCman:
          Maybe somebody from BBE has been on this forum and wanted even more positive thoughts about BBE
          Yeah, Szvook is the Managing Director!
          Steve

          'I only ever quote myself - except when I quote someone else' - me

          , plenty of , and , , triggered acoustics, , and a plethora of PA blah blah freakin blah...I mean does anyone care about the specifics of pedals, speakers, processors, hardware or anything that I'm using?? :confused: Hmmm, maybe this is an appropriate place to mention that I tried out a new cymbal stand the other day...

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            • #4
              Hey guys,
              I just bought one of the BBE 882s from Washington Music Center for $308.00. Havn't got it yet but I was hoping that someone could give me an idea about where to start with the settings. Sometimes I will be using it from the TD10 out to the BBE. And in another band I will be using it on my PA for vocals and instruments. Any advice would be appreciated. If this has been discussed already I'm sorry for the stupid post. I think I looked thru most of the stuff on the BBEs before I bought one though.
              Thanks,
              Tom
              PS. I'm not advertising for Washing Music Center, I just thought that was a decent price for a 882.

              [This message has been edited by Tom Berry (edited September 06, 2001).]

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                • #5
                  The only method I can recommend in to start with both knobs turned down, and gradually turn them up until you reach the results best suitable for your application. There is no one-size-fits-all setting, you'll really have to sit down with it and experiment. It may take a while, but it's worth it.

                  Stu
                  "Fry that sound effect, Moriarty, we're having it for breakfast"

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                    • #6
                      Thanks Stu,
                      I got the 882 in yesterday. Installed it in the rack today. Have only had a few minutes to play with it but so far I like what I hear! It will be interesting hearing it somewhere besides my womb in the basement.
                      Did what you said. PDE = Pretty Damn Easy.
                      Thanks again.
                      Tom

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