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Hart Hi-Hat POS...

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  • Hart Hi-Hat POS...

    Need to vent a bit...

    Another (of too many to discuss) Hart Dynamics failure. The Hi-Hat failed - trigger solder on the wafer came off... Yeah, yeah, they "will fix it for free"... Who cares, it still costs be $14 plus $5 shipping to send it back to them, plus the inconvience.... It will just happen again, just like the numerous ACUSNARE, CYMBAL, and KICKDRUM failures I have had... I only play 5 hours a week, tops!!!! Ridiculous!

    I am going to replace this POS with a Roland or Yamaha gum rubber pad... These rubber pads are much quieter than this metal POS anyway...

    NEVER will I buy another Peice-Of-**** Hart component.

    My Hart Dynamics GigaPro (vintage 1999)

  • #2
    It is the nature of piezo design. In time, the solders can separate from the quartz...not being brand specific either. The quartz material actually splits, and the solder pulls the quartz away from the bronze backing....nuthin you can do about that... nature of the beast.

    Hart has recently improved the design of their hat...much more quiet, and better feeling.

    You have got to remember that you are playing electronic drums. The entire concept of a piezo element subject to stick impacts makes for an instrument that will need routine maintenance. I see that your kit is a few yrs old....regardless of the play time, these things happen. It will happen to anyones gear and has absolutely nothing to do with name brand. When it happens to your new Roland gear, how happy will you be when the warranty does not cover it?

    I can understand your frustration with the gear since you have had other problems, but you unnecessarily continue to bash an excellent company who stands behind their gear.
    Yea - sure, bash me because I am a dealer....bla bla bla bla.... point is that I wouldn't be selling it if it was crap.

    Erik

    Comment


    • #3
      antinucci-

      I've PM'd you a potential solution to your problem.
      William Reeves - President
      Logistix Productions, Inc

      http://www.logiztix.com

      Comment


      • #4
        So what we E drummers need is for the piezos to be user-replaceable as easily as A drummers replace their heads. You know, if it is bound to break at any time then you should be able to replace it at any time.
        Just a thought.
        My website...
        VCustom kit,
        TD8 + Aphex Impulse,
        HDI Cymbals.
        A great site: eDrumming.com

        Comment


        • #5
          Originally posted by Ranman
          So what we E drummers need is for the piezos to be user-replaceable as easily as A drummers replace their heads. You know, if it is bound to break at any time then you should be able to replace it at any time.
          Just a thought.
          Great suggestion! If we can't improve the life-span of a piezo, that is the only solution. Hart, are you listening??
          My Hart Dynamics GigaPro (vintage 1999)

          Comment


          • #6
            Originally posted by jrcel
            I've used Dauz for 7 years and I haven't had one single failure of any component and I hit hard. I know Washington Music stopped carying Hart for just this reason, they were spending all their time dealing with irrate customers.
            7 years, huh? Now that is what I expect out of e-drum equipment. Sorry for my ignorance, but what is "Dauz"?
            My Hart Dynamics GigaPro (vintage 1999)

            Comment


            • #7
              Studio

              Comment


              • #8
                Originally posted by szvook
                Man, that is unbelievable. I have had failure after failure - same setup circa 1999. I must have lemon.

                Thanks for the post, but I have vowed to never buy Hart equipment again. I am going to start replacing Hart components and see how other manufactures eqipment hold up.
                My Hart Dynamics GigaPro (vintage 1999)

                Comment


                • #9
                  "I know Washington Music stopped carying Hart for just this reason, they were spending all their time dealing with irrate customers."

                  Washington Music stocks our products and have ordered additional drums and cymbals for stock within the last month.

                  PH

                  Comment


                  • #10
                    Woo-Hoo! At a boy, PH!

                    (no offense, antinucci)
                    Last edited by Ranman; 10-29-02, 07:51 PM.
                    My website...
                    VCustom kit,
                    TD8 + Aphex Impulse,
                    HDI Cymbals.
                    A great site: eDrumming.com

                    Comment


                    • #11
                      Originally posted by hdi
                      "I know Washington Music stopped carying Hart for just this reason, they were spending all their time dealing with irrate customers."

                      PH
                      I was told the same story from Washington Music when I called them in 1999. The salesman on the phone was very upset with the products they had received. All of the models they had on the floor failed in multiple ways. He told me to buy a Roland set instead.

                      I did not listen to him though and went ahead and bought a GigaPro set. Maybe Hart had a bad production run or something. It SEEMS that this is uncharateristic of their products. But I can only go by what I have experienced.
                      My Hart Dynamics GigaPro (vintage 1999)

                      Comment


                      • #12
                        Hey antinucci - I will gladly offer to buy your kit.

                        Erik

                        Comment


                        • #13
                          Originally posted by sepdrums
                          Hey antinucci - I will gladly offer to buy your kit.

                          Erik
                          Your nuts, but I will keep that in mind. I spent $5K on my setup and I am not about to sink anymore money into a new one right now. Not sure if the warranty will convey through a sale, and believe me, you'd need it with this lemon set!!

                          Thanks for the offer... will keep you in mind if I decide to sell...
                          My Hart Dynamics GigaPro (vintage 1999)

                          Comment


                          • #14
                            FYI

                            I have spoken to Antinucci and we are working towards a solution with the HH by upgrading to the new version. The new ECYMBAL II HH is built like the ride and is much more quiet, comparable to the V-cymbal HH. Antinucci has modified his original version by placing a mouse pad directly over the trigger housing to make the cymbal quiet. Our owners manual expressly states NOT to play directly over the trigger housing, which should remain on the opposite side of the playing area on the cymbal. The cymbal was played without failure for 3(?) years exactly the way we recommend NOT to play it. I would hardly qualify this as a "piece of ****". There is no substitute for following directions and common sense.

                            Thank you,

                            Peter Hart

                            Comment


                            • #15
                              Originally posted by hdi
                              FYI

                              Antinucci has modified his original version by placing a mouse pad directly over the trigger housing to make the cymbal quiet. Our owners manual expressly states NOT to play directly over the trigger housing, which should remain on the opposite side of the playing area on the cymbal... There is no substitute for following directions and common sense.

                              Peter --

                              To my defense, I did follow directions and have common sense.

                              I am very meticulus about reading the manuals and keeping them forever. I have it here and it says NOTHING about keeping the trigger housing on the opposite site of the playing area. Even when I used the gum rubber pad you provided, I had to place it over the trigger to get sufficient sensitivity (keeping the same settings you recommended for the TD-10... I guess I could have modified the settings to get better sensitivity, but I did not want to deviate from what you suggested).

                              I look forward to receiving the new HH.

                              -- Mike
                              My Hart Dynamics GigaPro (vintage 1999)

                              Comment

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