Profile Edit Error Acknowledgement and Update (Inability to edit profiles)

[Alan VEX]

I finally received response from vB acknowledging the ongoing profile editing issue.

Hi Alan.

Apologies, I mistook your issue for being related to customizing the profile page rather than editing profile fields.

There were a couple of profile field bugs that we found in 5.2.3 which have been fixed for 5.2.4. Cloud sites will start being upgraded next week (you'll receive a separate email to advise specifically when your site will be done) - if the problem still exists after the upgrade, please let me know and we can investigate further.

Best regards,
vBulletin Support Staff

I will follow up after the update.

[Alan VEX]

Our latest update has been applied. This update was supposed to address profile editing issues.

If you have wanted to edit your profile in recent months, and could not do so, please try again and let me know the status.

Thanks!

[Alan VEX]

Have any of you tested this? Let me know if you've been able to successfully update your profile. If not, please provide any error message you receive.

i cannot test this, as my account is locked from editing. On a cloud account, I can no longer toggle this on/off through html.

[perceval]

Just tried a small change and it seems to work. No glitch here.

Thanks, Alan.

[Alan VEX]

Thank you. I will consider this closed.

If anyone else experiences an issue, please create a new topic, and provide any error message you receive.

[Alan VEX]

I wanted to reopen and bump this topic. It appears some verification settings I recently changed and updated triggered a repair in the system to allow user profile changes to work once again.

While I tested an edit myself, please let me know if you attempt to update your user settings successfully. (can be found at: https://www.vdrums.com/settings/profile)

Keep in mind the User Title is not editable for some newer members who have not reach a specific post count.

[jimorlando]

Alan
i am trying to update my signature but can’t seem to find it anywhere in my profile or settings. Can you provide some guidance?
Thanks

[Alan VEX]

If you click the link in my post above, it'll take you right to it. Click the Account tab, and then click Edit Signature Post.

[jimorlando]

Alan,
Thanks for the help. I must have looked at that page several times without seeing that line.