TD-20 Backup NG! error message

[elmermelada]

Hey V buddies, posting here for the first time. I've been having a little trouble with my td20 lately. I've got the message "Warning, Backup NG! Clear data ..." followed by the "backup batery low". By the info I had from this forum I was able to change the 2032 with no problems but the 1st message " Warning, Backup NG!" still comes up every time I turn the module on. I've tried reseting to factory preset but still the message comes up. Do I really have to take to a Roland Service location? Did somebody ever went through the same thing? How was it solved?
Thanks, any help given is appreciated!

[elmermelada]

Nobody??????

[Alan VEX]

It's amazing how well the search engine works...

http://www.vdrums.com/forum/showthre...eplace+battery
http://www.vdrums.com/forum/showthre...eplace+battery
http://www.vdrums.com/forum/showthre...eplace+battery
http://www.vdrums.com/forum/showthre...eplace+battery

[elmermelada]

It's amazing how well the search engine works...

http://www.vdrums.com/forum/showthre...eplace+battery
http://www.vdrums.com/forum/showthre...eplace+battery
http://www.vdrums.com/forum/showthre...eplace+battery
http://www.vdrums.com/forum/showthre...eplace+battery

Appreciate a little sarcasm but I went through all of them before asking the question, I've changed the battery already as I said. The message of "Back Up NG!" keeps showing up anyways but none of the threads has info about it this message in specific. Thanks for the reply anyways!

[Alan VEX]

What kind of battery did you buy?

[elmermelada]

It's a Duracell 2032. The message " Warning, backup batery low" is gone, but the Back up NG! one keeps showing up and all user data is lost every time this happens.

[Alan VEX]

I've had a bad problem with Duracell lately, but I won't go into that. Give Roland a call.

[jjdrumz]

It is really strange that no one here has had that problem to be able to help you. I would call Roland like Alan said.

[Alan VEX]

Yea, not back to back NG messages. That really only points to another bad battery or bad connection.

How did you remove the original? You didn't "pry" it out did you?

[elmermelada]

No I didn't pry it out, it slides quite easy sideways, anyways. They suggested taking to a Roland service center and having them checking out. Thanks anyways.

[elmermelada]

This message bellow is from one of the forum members here, if anybody knows this guy from other forum, please lead me in the way to reach him, he said he was going to post how he solved his problem but never did so. Thanks guys!


#13 01-09-2006, 04:17 AM
stratus
Junior Member Join Date: Jan 2006
Posts: 2

Backup NG!

--------------------------------------------------------------------------------

Hello all! I'm new to the forum but have been appreciating the info since I bought my V-drum pro set a little over a month ago. I too had the low battery problem right away with my TD-20. I replaced it with a new one but now every once in awhile (maybe once or twice a day) I get a Backup NG! error message and I must reset to factory settings. I have stuff backed up but obviously I shouldn't have to reset the thing every day. Anybody else have a similar experience?

CL


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[Alan VEX]

Elmer, is this unit fairly new? There was some talk last year (this post above reminded me of it) about a few "newer" units experiencing this problem even after battery replacement and (if I'm remembering this right) they had to have something replaced at the factory. (I think it was PC board related) My suggest is to contact Roland about this.

Search "Roland replaced board". You'll find some about it.

EDIT: I emailed the member... will let you know if I hear any remedy.

[elmermelada]

Thanks Alan
The drumset is almost 2 years old. The only thing I found on the threads in this search was that the Board had to be changed due battery drainage by the board, my battery was almost 2 years old, is not great lasting timing but not as bad as the other guys, with few months after purchase, anyways.

Again, if somebody knows how to find this guy from a couple posts down let me know. Thanks,
Elmer.

[Alan VEX]

Elmer, I emailed him... will let you know if I hear any remedy.

[elmermelada]

Thanks for the attention Alan!