TD50 upgraded to TD50x ... delay and double triggering problem

[tivi]

A friend of mine just upgraded his TD50 module to TD50X and now he gets delay and double triggering problem when he hits any pads. Any advice on how to fix these problems. Thank you.

[Alan VEX]

Probably just needs to run the upgrade again. Remind him he MUST do the factory reset after the upgrade is completed.

If he runs into an issue, he may need to downgrade, and then upgrade again. Generally speaking, doing a factory reset and/or reinstalling the upgrade should correct the issue.

[tivi]

Thanks Alan.

[tivi]

Can he just try to do a factory reset first and then if not not working he can do the upgrade again. Thanks

[tivi]

Probably just needs to run the upgrade again. Remind him he MUST do the factory reset after the upgrade is completed.

If he runs into an issue, he may need to downgrade, and then upgrade again. Generally speaking, doing a factory reset and/or reinstalling the upgrade should correct the issue.

he asked, does it has to be firmware version 1.07 in order to re-run the update again ? i think he has 1.09 version now. thanks.

[Alan VEX]

Can he just try to do a factory reset first and then if not not working he can do the upgrade again. Thanks

Yes, that’s what I attempted to convey.

Firmware is fine.